Terms of Use 2020-01-23T19:02:57+00:00

Terms of Use

Effective Date: January 23, 2020

Welcome to Retail Lead Management LLC’s (“RLM”, “we”, “our,” or “us”) website. By using, visiting, or browsing any website or other online or mobile services or applications that RLM links to these Terms of Use (collectively, the “Website(s)”), you (sometimes referred to as a “visitor,” “user,” “customer,” “you,” or “your”) accept, without limitation or qualification, these Terms of Use and agree, without limitation, to the terms of our Privacy Policy. If you do not agree to these Terms of Use or our Privacy Policy, do not use, visit, or browse our Websites. Acceptance of these Terms of Use constitutes a binding legal agreement between you and RLM.

1. Users/COPPA (Children Online Privacy Protection Act). Individuals under the age of 18 are not eligible to use our Websites. Any user using, visiting, or browsing a Website is certifying that he/she is over the age of 18.

By using, visiting, or browsing a Website or providing on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms of Use and our Privacy Policy. In that situation, “you” and “your” will refer to both you and that entity.

We are committed to protecting the privacy of children. The Website is not designed or intended to attract individuals under the age of 18, and we do not knowingly collect personal information online from visitors under the age of 18. If you are a parent or guardian and you are aware that your child has violated these Terms of Use or our Privacy Policy and provided us with personal information, please contact us so that we may take steps to remove that information from our servers. If we become aware that we have collected information from children without verification of parental consent, we will take steps to remove that information from our servers.

2. Changes to Terms of Use. RLM may at any time revise these Terms of Use. You are bound by any such revisions and should therefore periodically visit www.RetailLeadManagement.com to determine the then current Terms of Use to which you are bound. By using, visiting, or browsing the Websites after changes are made means you agree to be bound by the Terms of Use and Privacy Policy of the Website you visit as such Terms of Use and Privacy Policy exist at that time.

3. Collection and Use of Information. You acknowledge that when you use, visit, or browse our Websites, RLM may collect information you make available to us as well as use automatic data collection techniques including the use of cookies or web beacons. All information we collect is subject to our Privacy Policy. For more information, please review our Privacy Policy carefully.

4. Limitations of Use/Code of Conduct. When using, visiting, or browsing our Websites, you agree to

a. comply with all applicable laws, rules and regulations, and
b. conduct yourself in an inappropriate manner at all times while using a Website.

When using, visiting, or browsing our Websites, you further agree not to

a. use the Websites for any inappropriate purpose,
b. provide false, inaccurate, or incomplete information,
c. post or submit to a Website any incomplete, false or inaccurate biographical information or information which is not your own,
d. share with a third party any login credentials to a Website,
e. solicit passwords or personally identifiable information from other users of a Website,
f. engage in any conduct that is offensive, indecent, or vulgar,
g. harass, incite harassment or advocate harassment of any group, company, or individual,
h. delete or alter any material posted by any other person or entity,
i. send unsolicited mail or email, make unsolicited phone calls or send unsolicited texts, tweets or faxes promoting and/or advertising products or services to any other user of a Website, or contact any users that have specifically requested not to be contacted by you,
j. upload, post, e-mail or otherwise send or transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment associated with the Websites,
k. violate any of the procedures, policies or regulations of networks connected to the Websites, the terms of which are incorporated herein,
l. transmit, post, distribute, store or destroy material, including without limitation RLM’s Content, in violation of any applicable law or regulation, including but not limited to laws or regulations governing the collection, processing, or transfer of personal information, or in breach of RLM’s Privacy Policy,
m. take any action that imposes an unreasonable or disproportionately large load on a Website,
n. use any device to navigate or search a Website other than the tools available on the Website, generally available third party web browsers, or other tools approved by RLM,
o. use any data mining, robots or similar data gathering or extraction methods,
p. violate or attempt to violate the security of a Website including attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization,
q. forge any TCP/IP packet header or any part of the header information in any e-mail or newsgroup posting,
r. reverse engineer or decompile any parts of a Website,
s. aggregate, copy or duplicate in any manner any of the RLM’s Content or information available from a Website, other than as permitted by these Terms of Use and our Privacy Policy,
t. frame or link to any RLM’s Content or information available from a Website, unless permitted by these Terms of Use,
u. post any content or material that promotes or endorses false or misleading information or illegal activities, or endorses or provides instructional information about illegal activities or other activities prohibited by these Terms of Use, such as making or buying illegal weapons, violating someone’s privacy, providing or creating computer viruses or pirating media,
v. access data not intended for you or logging into a server or account which you are not authorized to access,
w. post content that contains restricted or password-only access pages, or hidden pages or images,
x. attempt to interfere with another user’s use of the Service, host or network, including, without limitation, via means of submitting a virus to a Website, overloading, “flooding”, “spamming”, “mailbombing” or “crashing”,
y. promote or endorse an illegal or unauthorized copy of another’s copyrighted work, such by as providing or making available pirated computer programs or links to them, providing or making available information to circumvent manufacture-installed copy-protect devices, or providing or making available pirated music or other media or links to pirated music or other media files,
z. use a Website for any unlawful purpose or any illegal activity, or post or submit any content that is defamatory, libelous, implicitly or explicitly offensive, vulgar, obscene, threatening, abusive, hateful, racist, discriminatory, of a menacing character or likely to cause annoyance, inconvenience, embarrassment, anxiety or could cause harassment to any person or include any links to pornographic, indecent or sexually explicit material of any kind, as determined by RLM in its sole discretion,
aa. engage in any conduct that would otherwise harm any of RLM’s rights or interests in its Websites, services, or other property, or
bb. engage in any conduct that would otherwise harm anyone else’s rights or interests.

RLM reserves the right to terminate your access to the Websites, your account with RLM, or any of its services if we determine that you do not comply with these Terms of Use and for any or no reason whatsoever in its sole discretion without prior notice to you. Violations of Website, system or network security may result in civil and/or criminal liability. RLM will investigate occurrences which may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting anyone who is involved in such violations.

5. Sensitive Communications. Should you choose to contact RLM electronically, you should be aware that information transmitted electronically cannot be guaranteed to be securely transmitted. RLM assumes no responsibility for the loss of confidentiality for any information you transmit through the internet.

6. Monitoring and Management of Content of Websites. RLM shall have the right, but not the obligation, to monitor the content of the Websites to determine compliance with these Terms of Use and any Terms of Service or operating rules established by RLM, as well as to determine compliance with applicable laws, including but not limited to, copyright laws.

7. Links. Some of the hyperlinks on the Websites may lead to third-party websites. These links are provided solely as a convenience to users. If you use these links, you will leave our Website. These third-party websites are not controlled by, or affiliated with RLM. If you decide to visit any linked website, you do so at your own risk and it is your responsibility to take all protective measures to guard against viruses or other destructive elements. We do not make any warranty or representation regarding, or endorse or otherwise sponsor, any linked websites or the information appearing thereon or any of the products or services described thereon. Links do not imply that RLM is legally authorized to use any trademark, trade name, logo or copyright symbol displayed in or accessible through the links, or that any linked website is authorized to use any trademark, trade name, logo or copyright symbol of RLM. In addition, other websites may link to our Websites. RLM is not responsible for the content or privacy policies of these third-party websites.

8. Intellectual Property. The elements of RLM’s Websites, including, but not limited to, text, graphics, logos, depictions, designs, photographs, images, digital downloads, data compilations, sound, video, and software (the “Content”) are protected by United States and international copyright, trademark, and trade dress. The compilation of the Content on the Websites is the exclusive property of RLM. You do not acquire any right, title or interest in any Content by accessing or using the Websites. Any rights not expressly granted herein are reserved. Except as set forth below and provided for in a separate agreement between you and RLM, the use of any Content available on a Website is strictly prohibited.

9. Limited License; Permitted Uses. Except as otherwise provided in RLM’s Terms of Service and your Registration Agreement with RLM, RLM grants you a limited license to access and use the Website and its Content for personal, informational and non-commercial purposes only, and you may download or print specific Content made available for your downloading or printing for your personal, informational, non-commercial use, subject to your compliance with these Terms of Use and solely for as long as you continue to be permitted to access the Website, provided that you: (a) keep intact all copyright and other proprietary notices, (b) use such Content pursuant to any associated licenses, (c) do not copy or post such Content on any networked computer or broadcast it in any media, (d) make no modifications to the Content, and (e) do not make any additional representations or warranties relating to the Content on behalf of RLM.

10. User-Submitted Information. You are responsible for any information, text, images, videos or other materials or content that you post on a Website or transmitted to us through a Website or otherwise (“User Content”). You agree, represent and warrant that any User Content you post on a Website or transmit to us is truthful, accurate, not misleading and offered in good faith, and that you have the right to transmit such User Content. You shall not upload, post or otherwise make available on or through a Website any User Content protected by copyright, trademark or other proprietary right of any third party without the express written permission of the owner of such right(s). You shall be solely liable for any damages resulting from any infringement of copyright, trademark, proprietary rights, or any other harm resulting from such User Content.

Except for User Content uploaded through your Secure User Account, we do not want you to, and you should not, send any confidential or proprietary User Content to us unless specifically requested by us. Please note that any unsolicited User Content sent to us will be deemed not to be confidential or proprietary unless expressly agreed to by us.

Except for User Content uploaded through your Secure User Account, by submitting User Content, you grant to us (or warrant that the owner of such User Content has expressly granted to us) a royalty-free, perpetual, irrevocable and unrestricted right and license (a) to use, reproduce, display, modify, adapt, publish, translate, transmit, distribute or otherwise make available to others such User Content (in whole or in part and for any purpose) worldwide and/or to incorporate it in other works in any form, media or technology now known or hereafter developed; (b) to exercise all copyright, trademark, publicity, privacy and other proprietary rights with regard to such User Content; and (c) to use your name, likeness and/or other biographical information in any and all media and/or communications. Except for User Content uploaded through your Secure User Account, you also agree that we are free to use any ideas, concepts, know-how or techniques that you send to us for any purpose unless expressly agreed to by us.

11. Secure User Accounts. Certain portions of our Websites are accessible only to users who have registered with the Websites and obtained login credentials (“Secure User” or “Secure User Account”). If you are a Secure User, you agree to accurately maintain and update any information about yourself and your Secure User Account that you have provided to us. You are solely responsible for all information uploaded through your Secure User Account.

You further agree that you are responsible for all activities that occur under your Secure User Account. You are responsible for maintaining the confidentiality of your login credentials and you agree not to share your login credentials with any unauthorized parties. You also agree to notify us promptly of any unauthorized use of your login credentials or any other breach of security that you become aware of involving or relating to the Websites by emailing us at Info@RetailLeadManagement.com.

We reserve the right to take any and all action we deem necessary or reasonable to maintain the security of the Websites and your account, including, without limitation, terminating your account, changing your password or requesting information to authorize transactions on your account.

We explicitly disclaim liability for any and all losses and damages arising from your failure to comply with this section of the Terms of Use.

12. Interactive Features. We may host message boards, blogs, and other interactive forums or services (each, a “Forum”) on the Websites. Forums are intended to serve as discussion centers. Any user failing to comply with these Terms of Use may be expelled from and refused continued access to Forums in the future. You understand that our staff, our outside contributors, or other users may participate in Forums or other aspects of the Websites and may employ anonymous user names when doing so. You acknowledge and agree that Forums are public spaces and that your participation in such Forums creates no expectation of privacy. Further, you acknowledge that any User Content you communicate in Forums may be seen and used by others. We are not responsible for User Content that you or others choose to communicate in Forums, or for your actions or the actions of other users. IF YOU CHOOSE TO MAKE ANY OF YOUR PERSONALLY IDENTIFIABLE OR OTHER INFORMATION PUBLICLY AVAILABLE IN A FORUM OR OTHERWISE ON OR THROUGH A WEBSITE, YOU DO SO AT YOUR OWN RISK.

You acknowledge and agree that we reserve the right (but have no obligation) to do one or all of the following, at our sole discretion: (a) evaluate User Content before allowing it to be posted on a Website or any Forum; (b) monitor User Content; (c) alter, remove, reject, or refuse to post or allow to be posted, without notice to you, any User Content, for any reason or for no reason whatsoever to the extent consistent with applicable law; provided, however, that we shall have no obligation or liability to you for failure to do so or for doing so in any particular manner; and/or (d) disclose any User Content, and the circumstances surrounding its transmission, to any third party in order to operate a Website; to protect RLM and the Websites’ users and visitors; to comply with legal obligations or governmental requests; to enforce these Terms of Use; or for any other reason or purpose.

13. Third-Party Content. Any information, statements, opinions or other Content provided by third parties and made available on our Websites are those of the respective author(s) and not RLM. We do not guarantee the validity, accuracy, truthfulness, completeness, reliability or usefulness of any information, statement, opinion or other Content on our Websites other than from an authorized RLM representative acting in his or her official capacity. Under no circumstance will we be liable for any loss or damage caused, directly or indirectly, by your reliance on any such third-party Content.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, YOU AGREE THAT YOUR USE OF THIRD-PARTY WEBSITES AND RESOURCES, INCLUDING WITHOUT LIMITATION YOUR USE OF ANY CONTENT, INFORMATION, DATA, ADVERTISING, PRODUCTS OR OTHER MATERIALS ON OR AVAILABLE THROUGH SUCH WEBSITES AND RESOURCES, IS AT YOUR OWN RISK AND IS SUBJECT TO THE TERMS OF USE, TERMS & CONDITIONS AND TERMS OF SERVICE APPLICABLE TO SUCH WEBSITES AND RESOURCES.

14. Social Media Pages. RLM may maintain a presence on social media Websites, including, but not limited to, Facebook, YouTube, SnapChat, Instagram, LinkedIn and Twitter (collectively, “Social Media Pages”), to provide a place for the public to learn more about RLM and to share comments. All comments, visuals and other materials posted by visitors to our Social Media Pages do not necessarily reflect the opinions or ideas of RLM. All visitors to our Social Media Pages must comply with the respective social media website’s terms of use and privacy policy. We review some but not all postings to our Social Media Pages, and may remove postings that we determine are inappropriate or offensive, as permitted by applicable law.

15. Disclaimer. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, THIS WEBSITE AND ALL INFORMATION, CONTENT, MATERIALS, AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS WEBSITE ARE PROVIDED BY RLM IS ON AN “AS IS” AND “AS AVAILABLE” BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. RLM MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS WEBSITE OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS WEBSITE, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS WEBSITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, RLM DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. RLM DOES NOT WARRANT THAT THIS WEBSITE; INFORMATION, CONTENT, MATERIALS, PRODUCTS OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS WEBSITE; THE SERVERS USED; OR ELECTRONIC COMMUNICATIONS SENT FROM RLM ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

16. RLM’s Rights. RLM reserves all rights and remedies available to it in law or equity. Waiver by RLM, or inaction by RLM with respect to your breach of any provision of these Terms of Use, or failure of RLM to enforce any provision of these Terms of Use will not be deemed a waiver of future compliance therewith or a course of performance modifying such provision, and such provision will remain in full force and effect as written.

17. Limitations on Liability. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, RLM AND EACH OF ITS OWNERS, SUBSIDIARIES, AFFILIATES, PARTNERS, OFFICERS, EMPLOYEES, CONTRACTORS AND SUBCONTRACTORS, VENDORS, INSURERS, SUCCESSORS, AGENTS, ASSIGNEES, OR TRUSTEE IN BANKRUPTCY (COLLECTIVELY, “RLM”) WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF A WEBSITE OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH A WEBSITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. RLM DOES NOT HAVE ANY LIABILITY OR RESPONSIBILITY FOR ANY ACTS, OMISSIONS OR CONDUCT OF ANY USER OR OTHER THIRD PARTY.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS AND WE WILL HONOR THOSE RIGHTS ACCORDING TO APPLICABLE LAW.

IF ANY PORTION OF THIS LIMITATION OF LIABILITY IS FOUND TO BE INVALID OR UNENFORCEABLE FOR ANY REASON, THEN THE AGGREGATE LIABILITY OF RLM SHALL NOT EXCEED ONE HUNDRED DOLLARS ($100).

18. Indemnity. To the full extent permissible by applicable law, you agree to indemnify and hold harmless RLM and each of its owners, subsidiaries, affiliates, partners, officers, employees, contractors and subcontractors, vendors, insurers, successors, agents, assignees, or trustee in bankruptcy from any and all claims, damages, losses, costs (including without limitation reasonable attorneys’ fees) or other expenses that arise directly or indirectly out of or from (a) your breach of any provision of these Terms of Use; (b) your activities in connection with a Website; or (c) unsolicited information you provide to RLM.

19. Consent to Communication. When you use a Website or send communications to RLM through a Website, you are communicating with RLM electronically. You consent to receive electronically any communications related to your use of a Website. RLM may communicate with you by email, phone, text message or by posting notices on a Website. You agree that all agreements, notices, disclosures and other communications that are provided to you electronically satisfy any legal requirement that such communications be in writing. All notices from us intended for receipt by you shall be deemed delivered and effective when sent to the email address you provide to us. Please note that by submitting information to us, creating a Secure User Account, or otherwise providing us with your email address, postal address or phone number, you are agreeing that we and our authorized agents may contact you at that address or number in a manner consistent with our Privacy Policy and all other applicable terms of service or terms and conditions.

20. Governing Law. You agree that any dispute in connection with a Website or these Terms of Use will be governed by the laws of the State of Ohio and the United States of America. You also consent to the adjudication of any disputes arising in connection with a Website in the courts located in Ohio.

21. Severability. If any provision of these Terms of Use is illegal or unenforceable under applicable law, the remainder of the provision will be amended to achieve as closely as possible the effect of the original term and all other provisions of these Terms of Use will continue in full force and effect.

22. Waiver. No failure or delaying in exercising, on the part of either party, any right hereunder shall be considered a waiver thereof. No single or partial exercise of any right hereunder shall preclude further exercise of that or any other right hereunder.

23. Contact. If you have questions about these Terms of Use, or if you have technical questions about the operation of a Website, please contact us as follows:

Retail Lead Management
Info@RetailLeadManagement.com
2360 Citygate Drive
Columbus, OH 43219
614.989.8427

RLM does not guarantee that we will receive all such e-mail or other information timely and accurately and shall not be legally obligated to read, act on or respond to any such e-mail or other information. Be aware that Internet e-mail typically is not secure.

24. Difficulty Accessing Our Terms of Use. Individuals with disabilities who are unable to usefully access these Terms of Use on a Website may contact us at the above-listed contact information to inquire how they can obtain a copy of our Terms of Use in another, more easily readable format.